Zoom Communications, Inc., formerly known as Zoom Video Communications, Inc., is an American communications technology company headquartered in San Jose, California. Founded in 2011 by Eric Yuan, a former Cisco engineer, Zoom has become a leading provider of videotelephony and online chat services. The company’s flagship product, Zoom Meetings, offers a seamless video conferencing experience across various devices and platforms. Over the years, Zoom has expanded its offerings to include business telephone systems, webinars, and AI-powered features, positioning itself as a comprehensive communication solution for businesses and individuals alike. In November 2024, the company rebranded to Zoom Communications, Inc., signaling its strategic shift towards an AI-first work platform. This transition was further underscored by the acquisition of BrightHire in November 2025, an AI-powered hiring platform, enhancing Zoom’s capabilities in the AI domain. Despite facing challenges related to security and privacy, particularly during its rapid growth amid the COVID-19 pandemic, Zoom has taken significant steps to address these issues and continues to be a dominant player in the online services industry.
Website: https://www.zoom.com/
Highlights
Zoom Communications, Inc. was founded in 2011 by Eric Yuan, a former Cisco engineer and executive.
The company rebranded from Zoom Video Communications, Inc. to Zoom Communications, Inc. in November 2024 to reflect its shift towards an AI-first work platform.
Zoom's platform offers a comprehensive suite of services including videotelephony, online chat, business telephone systems, and AI-powered features.
During the COVID-19 pandemic, Zoom experienced exponential growth, with daily meeting participants increasing from 10 million in December 2019 to 200 million by March 2020.
In November 2025, Zoom acquired the AI-powered hiring platform BrightHire, further expanding its AI capabilities.